We’ve been talking about WhatsApp Business, which IsSApp offers free of charge for SMEs. The android version was released in January of last year and the desktop and web version was released in January of this year. Now there’s a development that will please Apple users, because WhatsApp Business’s iOS app has also been launched.
WhatsApp Business aims to make it easier for small businesses to return to their customers. The app, which allows small businesses to distinguish their personal messages from business messages, is also taking steps to create a significant source of revenue for WhatsApp, which has 1.3 billion users. WABetaInfo announced that it has discovered the app at the Mexican App Store. Users later reported that the app was also available in France and Brazil.
Small businesses that download the WhatsApp Business app will be able to create their profileby entering information such as business description, e-mail, address and website. WhatsApp users will also know that this profile belongs to a business account during the conversation. This business account will also be able to become a confirmed account after WhatsApp confirms that the brand owns the account.
For WhatsApp, the app is important because it is one of the ways the Facebook service directly monetizes itself. WhatsApp Business has other features for companies, including the ability to respond directly to customers, as well as the ability to list information such as external messages, welcome messages, and opening times and addresses.
WhatsApp Business, which has been launched in some countries, has not yet been published in our country. However, Android users can take advantage of the app. We can say that WhatsApp Business’s iOS app will be activated in our country shortly.