It turned out that Facebook had hundreds of outside contractors deciphering users’ audio files. The situation that occurs when an employee who serves Facebook in this area releases his work to the press reveals how much user privacy has been violated.
Contract workers are not told where the audio recording was made or how it was obtained, but these files should only be transcribed into the text. Employees who listen to Facebook users’ conversations sometimes decipher sexually explicit content and convert it into text. In addition, employees do not know why Facebook converts this content into text.
Facebook acknowledged that audio files were deciphered and converted into text, while announcing that it had ended the job weeks ago. “Like Apple and Google, we have ended the human evaluation of audio files for more than a week,” Facebook said in a statement.
The company also said that users affected were users who approved the decryption of voice chats in Facebook’s Messenger app. Apparently, the contract workers were checking whether Facebook’s Artificial Intelligence had translated the anonymized messages correctly.
Major technology companies such as Amazon and Apple have been criticised for collecting audio file snippets from users’ devices and allowing them to be reviewed by humans. The app, which violated user privacy, first appeared in April when Amazon listened to Alexa voice commands. The same app is in Apple’s Siri and Alphabet is in Google Now. While Apple and Google have announced that they are no longer continuing the app, Amazon has given its users the option of not reviewing audio recordings collected by humans.
If you recall, Mark Zuckerberg testified in the Senate last year that Facebook was listening to users, calling it a “conspiracy theory” and saying they had not done so. Later, the company announced that only users accessed the microphone if users allowed the app and actively used a feature that used a microphone, such as voicemail.
The company, which paid the Federal Trade Commission $5 billion in penalties last month for violating user privacy, will not care about the scandals and penalties it has received. continues to disregard the privacy of its users.